Frequently Asked Questions
How do I book your service?
Sorry we don’t have an online calendar, we are working on that. Currently, we are accepting bookings through text. Please send us a message with the desired dates, time, and duration of your booking. Let us know if you would like to book just the luxury picnic setup or if you would like for us to include food, Hot Pot or Korean BBQ with your experience.
What is your payment and deposit?
A 50% deposit is required to secure your booking, and the remaining balance is due upon arrival. We accept payment in cash, Venmo, and Zelle. Additionally, a $500 security deposit is required for any potential damages. We will not charge your card but will need your driver's license and credit card for verification upon check-in. Please arrive 20 minutes prior to check-in to ensure a timely start as we have subsequent bookings.
Late arrival policy
If you arrive late, your scheduled time will still begin as planned. We are unable to accommodate last-minute schedule changes or provide credit for late arrivals.
Can i add extra hours?
Additional hours can be arranged only if there are no bookings immediately following your reservation.
Food arrangements
You don't need to worry about bringing your own pots, pans. Our fully equipped kitchen, BBQ grill, Korean BBQ grill, and hot pot are at your disposal. Simply inform our coordinator of your preferences, and everything will be set up for you to cook. Plates and utensils are provided, so you only need to bring your favorite steak and music playlist. However, if you prefer not to cook on your date night, we offer Korean BBQ or Hot Pot, and chef's special of the week.
Inclement weather policy:
The deposit is non-refundable in case of bad weather, but we will be happy to reschedule your booking for another day.
Choice of location
Our service is unique, and we cannot set up the picnic anywhere. We aim to provide the full experience with the trailer set up right next to your picnic spot. This allows you to make the most of the fully equipped kitchen, bed, and bathroom. Especially if you book a full day, you can take a nap in the trailer before enjoying a beautiful sunset dinner.
Clean-up fee
We try to be reasonable, and there is no clean-up fee if you leave the area as clean as when you arrived. However, if there are excessive dirt and sand brought into the trailer, particularly in the shower and bed area, a $100 clean-up fee will be charged. In the dining area, you are not required to clean dishes or dispose of trash. We provide bins for dirty dishes and trash, and as long as you scrape your plate and place it in the dirty bin, we will not charge a clean-up fee unless we have to round up your plates and trash.
Early departure
If you decide to leave early, you will still be charged the full price for the originally booked time. Please inform us at least 30 minutes in advance.
Alcohol beverages
We do not sell or provide alcohol and drinks, You are welcome to bring your own cooler to store your beverages at your own expense for your private party.